Policies

Return Policy:

All sales are final. Due to the nature of our products and services, we do not accept returns, exchanges, or cancellations once an order has been placed. By completing a purchase through our website, you acknowledge and agree to this policy.

In the event an item arrives damaged or defective, please contact us within 24 hrs of delivery with detailed photos and a description of the issue. We will review your claim and, if applicable, coordinate with the manufacturer or shipping provider to resolve the matter at our sole discretion.

Lakeside Chimney LLC reserves the right to refuse any claims that do not meet these conditions or appear to be fraudulent or abusive